REGISTRATION & PAYMENT
On receipt of your booking form we’ll send you confirmation of place(s) booked and a registration form for each delegate. Prepayment is generally required: we’ll send you an invoice 2-6 weeks before the Workshop, or with your registration details. Cheques should be made payable to Marketability (UK) Ltd and sent to the Teddington address.

CANCELLATIONS
We know that cancellation can occasionally be unavoidable, and will do our best to keep charges to a minimum. You can substitute another delegate, or cancel 4 weeks or more before the course, at no charge. If we can re-fill the place we will also waive charges. For cancellations 1–4 weeks before the course a fee of 50% of the course fee will apply. Cancellations within 1 week of the course regrettably must attract full payment. We reserve the right to cancel courses at short notice if dates are under-subscribed, and strongly recommend delegates checking with us prior to booking travel arrangements, unless we've confirmed the date by sending joining instructions.